Frequently Asked Questions
Have a look at our FAQs and find answers to your questions.
Should you have further questions, call us on 031 571 2800 (DBN & WC)
Mon-Fri: 8:00-17:00
Saturdays: 8:00-12:00
Accounts & Payments
Download our Application forms (attach COD & Credit App) and complete it. E-mail it back to accounts@pharmed.co.za with all the required documents.
Click HERE for the application forms
For more information please contact our debtors’ clerk and they will assist further.
031 571 2800 or email accounts@pharmed.co.za.
E-mail accounts@pharmed.co.za and one of our consultants will provide you with our banking details.
Promotions Orders
All promotions are emailed to our clients – please sign up at the bottom of this page, alternatively visit www.pharmed.co.za to see our latest promotions.
For orders, contact the following:
TEL: (031) 571 2844
Fax: (031) 571 2951/52
Email: telesales@pharmed.co.za
To cancel your order contact our customer care agents:
Tel: (031) 571 2899
Email: CustomerCare@pharmed.co.za
Fill in this S6 form and send to the following:
TEL: (031) 571 2844
Fax: (031) 571 2951/52
Email: telesales@pharmed.co.za
Deliveries and Queries
To track your order please call in and our agents will assist:
Tel: (031) 571 2899
Fax: (031) 571 2956
Email: CustomerCare@pharmed.co.za
Tel: (031) 571 2899
Fax: (031) 571 2956
Email: CustomerCare@pharmed.co.za
For queries relating to damaged products or incorrect item delivered, please contact our customer care agent
Tel: (031) 571 2899
Fax: (031) 571 2956
Email: CustomerCare@pharmed.co.za
All account queries need to be directed to our accounts department:
TEL: (031) 571 2836
Fax: (031) 571 2955
Email: accounts@pharmed.co.za
Returns and Refunds
Website and Shop Online
For an overview on how to access the Pharmed online shopping experience, please click HERE. This document will explain the procedure clearly. For further assistance e-mail marketing@pharmed.co.za.
BBBEE Certificate
Click HERE to access our BBBEE scorecard