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Procedure For C.O.D OrdersAll COD orders placed are on a strictly cash basis and payment has to be made within 3 days from invoice date, as they will be cancelled after this time. KZN E-Mail Address :
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. JHB E-Mail Address :
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Orders will only be released if written proof from the authorized account holder and proof of identity is given ie. bearer must have his or her identity document on hand. Orders will only be released once accounts department has confirmed the payment to be legitimate. The cut -off time for placing a COD order is 2.00 pm. Orders must be collected by no later than 4.00pm for security purposes. Orders will not be released after 4.00pm unless it is a matter of emergency. There will be a waiting period of approximately 60 - 120 minutes due to the high volumes of invoices being processed. All cash orders are processed on a strictly non returnable/non refundable basis. Payment Terms / and Statement Dates: Our payment terms are strictly 30 days from date of statement. Interest charges are levied on outstanding balances in excess of 30 days. In order to avoid any penalties or disappointments as a result of orders being withheld due to non or late payments of accounts, we urge customers to please comply to our payment terms. Our books close on the 25th of each month. In the event of the 25th falling on a Sunday or Public holiday, our books will be closed on the last working day prior to the above date. In order to qualify for a discount on non S.E.P purchases, the account must be settled in full within 15 days from date of statement.( S.E.P = single exit price) Payment Terms / and Statement Dates: Interest charges are levied on outstanding balances in excess of 30 days. In order to avoid any penalties or disappointments as a result of orders being withheld due to non or late payments of accounts, we urge customers to please comply to our payment terms. In order to qualify for a discount on non S.E.P purchases, the account must be settled in full within 15 days from date of statement.( S.E.P = single exit price) Should you not yet have an account with Pharmed, please download a credit application form from services page.
Please include a copy of the Dispensary License Certificate from the Department of Health (New Pharmacies and Dispensing Doctors) and Pharmacy Council of SA Registration Certificate if applicable. Returns Policy |





