Credit Control & New Accounts

Procedure For C.O.D Orders

All COD orders placed are on a strictly cash basis and payment has to be made within 3 days from invoice date, as they will be cancelled after this time.

In view of the high crime rate, we encourage electronic transfers (EFTS) . Payments made by cheque may result in orders being delayed due to a cheque clearance period of 7 to 14 days. Proof of payment must be faxed or e-mailed to our accounts department in order for invoices to be released, details as follows :

KZN and Cape Town  E-Mail Address :Accounts@pharmed.co.za

Fax No. : (031) 571 2955 / (031) 571 2950

JHB E-Mail Address : jhbaccounts@pharmed.co.za

Fax No. : (011) 309 2787

Customers collecting COD orders are to present themselves to the calling order counter with positive identification. If orders are to be collected by a third party, Pharmed has to be given advance notice in writing. Orders will only be released if written proof from the authorized account holder and proof of identity is given ie. bearer must have his or her identity document on hand.

Orders will only be released once accounts department has confirmed the payment to be legitimate.

The cut -off time for placing a COD order is 2.00 pm. Orders must be collected by no later than 4.00pm for security purposes. Orders will not be released after 4.00pm unless it is a matter of emergency. There will be a waiting period of approximately 60 - 120 minutes due to the high volumes of invoices being processed.

All cash orders are processed on a strictly non returnable/non refundable basis.

Payment Terms / and Statement Dates:

Our payment terms are strictly 30 days from date of statement.

Interest charges are levied on outstanding balances in excess of 30 days. In order to avoid any penalties or disappointments as a result of orders being withheld due to non or late payments of accounts, we urge customers to please comply to our payment terms.

Our books close on the 25th of each month. In the event of the 25th falling on a Sunday or Public holiday, our books will be closed on the last working day prior to the above date. In order to qualify for a discount on non S.E.P purchases, the account must be settled in full within 15 days from date of statement.( S.E.P = single exit price)

Payment Terms / and Statement Dates:

Our payment terms are strictly 30 days from date of statement.

Interest charges are levied on outstanding balances in excess of 30 days. In order to avoid any penalties or disappointments as a result of orders being withheld due to non or late payments of accounts, we urge customers to please comply to our payment terms.

Our books close on the 25th of each month. In the event of the 25th falling on a Sunday or Public holiday, our books will be closed on the last working day prior to the above date.

In order to qualify for a discount on non S.E.P purchases, the account must be settled in full within 15 days from date of statement.( S.E.P = single exit price)

New Account Applications:

Should you not yet have an account with Pharmed, please download a credit application form from services page.

Alternatively, please contact the Accounts Department in KZN (KZN & CT Customers) on (031) 571 2800, Option 2 or JHB branch on (011) 309 2700 Option 2 and request a form to be delivered to you (local areas only).

Kindly post the completed form and all supporting documentation to Pharmed’s Accounts Department. Please note that an original application form is required. The Accounts Department’s details are:

KZN Branch (KZN & CT Customers)

Tel: (031) 571 2800 Option 2

Fax: (031) 571 2955

Postal Address: P. O. Box 74623, Rochdale Park, 4034

JHB Branch

Tel: (011) 309 2700 Option 2

Fax: (011) 309 2785

Postal Address: P.O Box 1252, Crown Mines, 2025

Please include a copy of the Dispensary License Certificate from the Department of Health (New Pharmacies and Dispensing Doctors) and Pharmacy Council of SA Registration Certificate if applicable.

Returns Policy

Customers must report a return to Pharmed within 24 hours of delivery. In the event of an item received damaged or short, customers must endorse the Proof of Delivery as well as report the incident within 24 hours. Credit for damaged and short goods will not be granted if the delivery note is not endorsed accordingly

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Upcoming Event: Ultrasound workshop at Pharmed DBN Premises 2018

Earn up to 8 CPD points (for both workshops)

Obstetric & Abdominal Ultrasound Workshop in DBN

Date: Saturday, 10 November 2018

Venue: Pharmed DBN Office, 31 Imvubu Park Close , Riverhorse Valley

Cost: R1850 incl vat. (Single Workshop)

R3000 incl vat (Both workshops)

 
Durban Contact:  (031) 571 2800 Johannesburg Contact:  (011) 309 2700 Western Cape Contact:  (086) 010 1762 info@pharmed.co.za

About Us

Pharmed is a Complete Healthcare Provider, distributor of  prescription medication (branded & generic), patent & proprietary, homeopathic, surgical, dental and veterinary products to dispensing doctors, retail pharmacies, private hospitals and other allied healthcare professionals.

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Contact Details

PHARMED DURBAN HEAD OFFICE

31 IMVUBU PARK CLOSE
RIVERHORSE VALLEY
4051

PHARMED JOHANNESBURG HEAD OFFICE

118 INNES ROAD
JET PARK, BOKSBURG
JHB, 1459